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Service Restored: Planned BUworks Outage – December 7th – 9th

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The planned maintenance outage is over and service has been restored. If you continue to experience access issues, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).

Thank you for your patience during the upgrade process.

------ Previous Updates -------

Please be advised that BUworks services will have a scheduled outage beginning at 6 p.m. on Friday, December 7, 2018 through 1 p.m. Sunday, December 9, 2018. This outage is necessary to perform annual software updates to the BUworks platform.

All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and address information, student/staff/faculty request form submissions, Business Warehouse reports, and shopping carts will be unavailable during this time.

Please be advised there are some known issues with Microsoft’s Internet Explorer (IE) as Microsoft continues to phase out that browser (Microsoft has been releasing only security patches for IE since 2016). We encourage users of BUworks services to use Chrome and Firefox browsers, which are more thoroughly tested and are fully supported by SAP.

For help or assistance anytime, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).

We apologize for any inconvenience this may cause.


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